On most days, the picturesque Rappahannock River looks deceptively calm as it cuts through the rolling hills of northern Virginia. But for decades, drivers crossing the river on Interstate 95 barely noticed the scenery. All they saw was congestion, brake lights, and a structure that felt outmatched by the traffic it carried.
Few American roads matter more than I-95, the 1,900-mile transportation artery that runs along the East Coast from Maine to Florida. State transportation officials knew the crossing had to change, as did local residents, but a solution proved elusive for years. The project was complicated by historic preservation concerns, environmental sensitivities along the riverbanks, and past attemptsāfactors that made progress difficult despite broad agreement that the crossing needed to change.
For a department of transportation, this is familiar terrain: critical infrastructure, limited budgets, increasing expectations, and little tolerance for missteps. For engineering firms, it poses a harder question: How do you move a project forward when the challenge isnāt just engineering, but trust?
An Engineering Firm Wired to Experiment
At Johnson, Mirmiran & Thompsonāan engineering firm better known as JMTāthe answer was to rethink not just the design of the river crossing, but how the design was experienced.
Innovation is embedded across JMT, and the firm has long encouraged teams to test new tools, experiment with workflows, and borrow ideas from outside traditional civil engineering. That mindset shaped how its teams approached the Rappahannock crossing.
Instead of treating visualization as a final polish step, JMT made it central from the start. The goal wasnāt prettier renderings, but rather clarity within its internal teams, with clients, and especially with the public. āWeāre being asked to do more with less,ā says Garth Donahue, who leads JMTās design center of excellence. āThat means seeing risks earlier, communicating better, and avoiding surprises.ā
Aerial view of a bridge along a highway overpass along the span of I-95 over Rappahannock River.The plan had to solve a complex puzzle. To handle growing local traffic in and around the city of Fredericksburg, planners added six miles of new southbound lanes in the existing median of I-95. Then they converted the original southbound lanes into a collector-distributor road, a parallel roadway to separate through-traffic from local traffic between major exits. The redesign required four new bridges, including a 1,200-foot span rising roughly 100 feet above the river; a new crossing over Route 17, a major regional arterial highway; and two replacement bridges at the existing interchange of I-95 and Route 17.
JMT began building a detailed 3D model early in the process to utilize as a working environmentāone that could absorb engineering data, environmental constraints, and design alternatives as they evolved.
When the Software Starts Working Together
ProjectWise Infrastructure Cloud model of Rappahannock River Crossing.This is where technology developed by Bentley Systems, the infrastructure engineering software company, enters the storyāas a connected system, not just a single tool. JMT used Bentleyās ProjectWise as a common data environment to keep engineers, planners, and partners aligned around live information instead of copied files. Bentleyās OpenRoads and OpenBridge fed the core model with engineering-grade detail. That model then flowed into the iTwin Platform, where it could be viewed, shared, and analyzed in a web browserāno specialized software required.
For public agencies accustomed to static PDFs and slide decks, the shift was immediately embraced. Stakeholders werenāt just being told what the project would doāthey could see, rotate, and question it. Then to bring broader context into the picture, JMT used technology from Cesium, the 3D geospatial company that Bentley acquired in 2024, to place the model within its real-world geography. Historical features, environmental boundaries, and even sightlines from nearby neighborhoods became part of the conversation.
The result was something closer to a living system than a set of drawingsāa digital twin that evolved as decisions were made.
Turning Skeptics into Participants
The big payoff came during public engagement.
Virtual public meetings for the Rappahannock project drew roughly three times the attendance of traditional in-person sessions. Residents who might never have shown up to a town hall logged in to explore the project on their own terms.
At JMT, the emphasis wasnāt persuasion. It was comprehension. āIām an art school kid who somehow found his way into an engineering firm,ā says Vince Novak, JMTās director of digital experience. āEverything we do is user-focused.ā
That philosophy shows up in unexpected ways. For a roundabout project in Ohio, JMT embedded its Bentley-based models into a gaming engine, creating a driving simulator. Residents could navigate the intersection virtuallyāwhether in a sedan or a tractor-trailerābefore a single yard of pavement was poured. On other projects, tablets allowed residents to stand on their doorstep, point an iPad down the street, and see exactly how a future bridge or roadway would change their view.
The technology didnāt eliminate disagreement. But it changed the tone. Questions became more specific, and concerns became actionable.
3D visualization of a highway overpass along the span of I-95 Rappahannock River Crossing project.A Model That Doesnāt Retire
When construction begins, most models fade into the background. But at JMT, they stay live.
The same digital foundation used for planning and engagement becomes the basis for construction coordination, then inspection, then long-term asset management. Drone-captured reality data feeds back into the iTwin Platform, creating an evolving record of the asset as it existsānot just as it was designed. The model can take in overlay inspection data, track change over time, and identify risks before they become failures.
This is where artificial intelligence (AI) enters the picture. High-quality, well-structured models are what make future analysis possible through AI, whether thatās condition assessment, disaster simulation, or predictive maintenance. āA better model tells a better story,ā says Maria Gruzynski-Martin, who leads technology business development at Bentley. āAnd it keeps telling that story long after construction ends.ā
Bentley recently made two acquisitions that give its Asset Analytics business new AI capabilities.
What the River Crossing Taught Them
The Rappahannock project succeeded because its complexity was made visibleāand shared. For JMT, the lesson was that digital delivery isnāt just about speed. Itās about alignment: engineers, agencies, communities, and data working from the same source of truth.
āThe advanced modeling capabilities, built-in analysis, and simulation tools of Bentley applications allowed our engineers to efficiently assess the management of traffic, performance, safety, and sustainability of the proposed roadway designs to help identify potential issues early in the design process, thus saving time and resources,ā Donahue said.
In 2024, JMT submitted the project for the Year in Infrastructure and Going Digital Awards, dubbed the Oscars of infrastructure, and won in the Bridges and Tunnels category. For Bentley, the project and its recognition reinforced that when software is open, connected, and designed to work together, engineers can focus less on managing information and more on solving problems.
And for drivers who cross the Rappahannock River every day, the benefit is simple: infrastructure that works, and their voices were heard before it was built.